Proactive

Driven by digital, powered by people

Renault Trucks Proactive is the new intelligent and advanced way of fleet management, performing proactive maintenance, remote diagnostic, analyse and assess driver’s driving behavior, decrease fuel costs and use connectivity to identify and address potential alerts before any problem occurs. We deliver intelligent solutions that drive the profitability of your fleet.

With Renault Trucks Proactive, it is the optimal balance between technology and customised customer service. A dedicated and fully certified Fleet Advisor will be assigned to your fleet to continuously monitor and diagnose the performance of your vehicles. It is a true partnership approach, designed around your business success, for total peace of mind.

Peace of mind, productivity & profitablity

Using the power of connected data, we deliver enhanced service levels with daily monitoring of your truck’s status, so you can get the best out of your Renault Trucks vehicles:

Reduce your costs

Intelligent connectivity maximises vehicle uptime, keeping your vehicles on the road and available for every job as well as driving down fuel costs.

Fix before fail

Reduces replacement parts costs preserves your investment by extending vehicle lifespan, and avoids unexpected breakdowns.

Improve truck availability

Ensuring planning is easier, saving you time that gives valuable hours back to your business.

Your dedicated Fleet Advisor

Your Fleet Advisor certified by Renault Trucks: Your dedicated point of contact for all your vehicle needs. With one point of contact, we make it easy for all your trucks needs. By taking a Proactive approach, from maintenance to vehicle wear, from fuel consumption to driver behaviours, your fleet advisor understands your operations to drive fleet efficiency and savings.

Driver coaching: To improve truck usage and driver behaviour. By monitoring driver behaviour, we can encourage a smoother driver style with increased anticipation, optimal use of gearbox and engine, decreased idling and safer driving that can improve fuel efficiency by 5-10%, reduce CO2 emissions and your carbon foorprint.

Trucks alert management: Including fuel tank level, wear parts alerts, fault codes monitoring and analysis and critical fault codes management to ‘fix before fail’ to keep your vehicle on the road.

Combine service operations to optimize truck availability: Your Fleet Advisor organise all repairs, maintenance with remote diagnostic by experts. Monthly status reports and next steps to deliver best TCO and peace of mind.

Remote operations: Your Fleet Advisor undertakes remote software updates to reduce workshop visits. Your truck is always updated and ahead of schedules.

Your Proactive benefits

Delegate Truck health monitoring by certified Renault Trucks Fleet Advisor.
Increase trucks availability.
Reduce truck maintenance and fuel costs.
Quick Return Of Investment vs Renault Trucks Proactive service fees.

A network of Pros for Pros

More than 1,400 service points worldwide to assist you quickly and efficiently wherever you are. Professionals equipped with state-of-the-art equipment, adapted to your vehicle’s technology and regularly trained in product and diagnostic software.

Genuine Parts Operations performed through Start & Drive contracts are made with Genuine spare parts, reliable, robust and tailor-made, they guarantee to recover your truck full performance. When available, Reman parts are used ; a range of renovated products, with the same performance, quality & durability than new parts, with a lower CO2 & resource impact on the planet.

Optifleet, our solution to boost your fleet performance Get the best from your trucks with Renault Trucks fleet management system: optimise fuel consumption, increase drivers’ performance and facilitate your daily operations.

An exceptional warranty All parts replaced within the contracts automatically benefit from 2 years warranty, including parts, labour, breakdown and towing.