MOTOR TARREGA TRUCKS 360 SL (ZF)

They get the job done eventually, but take their time. Very slow workmanship. Don't go there if you're in a hurry, but otherwise okay.

Terrible service, terrible, the workshop manager treated us as if my money was worthless, he handed him the truck assembled and he gave it back to me disassembled, my vehicle was missing parts. I truly do not recommend this place at all. Terrible, terrible, he humiliated us, yelled at us and to top it off, according to the gentleman, we are not clients, as if the invoice that I paid them had been given to me. What a lack of respect to clients, they should give them classes in customer service because they are far from 0 stars. I would not return because they remove parts and give you the truck in half a day. Since I told them I was going to throw away the truck because the repair seemed very expensive, they took advantage of it to strip my car and gave it back to me halfway.

Terrible service A big brand like Renault with such unethical staff as the Workshop Manager On June 27th, I went to pick up my truck because they were charging me 20,000 for a repair when I found out about it elsewhere and they did the same thing for 9,000 € But well, that's not the point of the complaint. Everyone charges what they want. The complaint is why I went, showed up, paid 413 € for the inspection they did and asked for a tow truck to remove the truck. What a surprise! The workshop manager double-checked that he used my truck's gas tank for another car. He asked me to cancel the tow truck. I had to wait for them to remove the gas tank from my vehicle from the other car so I could put it on mine. FOR GOD, WHO GAVE THEM PERMISSION TO USE MY TRUCK'S PARTS IN ANOTHER VEHICLE? THAT'S CALLED BREACH OF TRUST. Okay, then I calm down. I hold on and wait. He says that after 3 or 4 hours it's ready, that he'll call the tow truck again. What a surprise! When the tow truck arrives, my truck has lost all its fuel. They put a bad tank on it, meaning mine, which was good, is... They sold it to another customer, and they put the other customer's bad one on my truck. He tells me that I should take it like this. Missing parts and with a tank of gas. That's not the truck. I'm going to sue Renault because they're worried that their employees are stealing from Renault's premises and stealing vehicle parts from the people they drive and leave with complete confidence. Because Renault is just the car for employees to scrap. I hope to continue with the lawsuit and I'm leaving this review so that customers who believe in the Renault brand can see what kind of thieves they are.

IMPORTANT TO READ THEY WANTED TO ROB ME I called because the keys to the 3500kg truck had been lost and they told me that the key had to be ordered from France and that it would take a week and that it would most likely not work and that the central locking device would have to be changed etc... 900€ to 1200€ 😳 of course I said no INCREDIBLE then searching I found a company in my neighborhood and they told me that a copy could be made without any problem. They told me to go to any Renault to ask for the cutting code and so I did. With that code they could make me a key first and then code it for 200€. I had 2 keys and the truck was ready to continue working. NOW I SAY HOW CAN RENAULT DO THIS? IT'S INCREDIBLE THAT THEY WANT TO TAKE ADVANTAGE

I was completely punctual. The office service was quite good, and the vehicle layout on the lot was quite well organized.