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How to optimise your last mile delivery
Distribution
Jun. 17 2025

Last mile delivery is the final step in the logistics chain where goods are transported to the end customer. It’s also one of the most complex and costly components of modern logistics.
Not only does last-mile delivery represent 30% of total delivery costs, but it also has a direct impact on urban communities, where it accounts for 20% of road traffic and occupies 30% of road spaces.
As urbanisation accelerates and e-commerce expands, this final logistics step has become a strategic focus for businesses wanting to optimise their operations, overcome their obstacles and reduce their environmental impact.
Why is it important to optimise last mile delivery?
Optimising last-mile delivery is not just about operational efficiency. It also reflects commitments to sustainability, safety, and meeting growing customer expectations.
Environmental Commitment for greener logistics
Traditional last-mile delivery contributes significantly to urban pollution. It is responsible for generating 25% of greenhouse gas emissions and creates unnecessary waste with excessive disposable packaging. It is also a source of gridlock and noise pollution, further decreasing the quality of life and traffic circulation in already congested urban areas.
With changing regulations, evolving ideologies and increasing pressure to decarbonise, more and more businesses are reconsidering their last-mile operations and looking to ecological solutions for a more sustainable future.

Safety for drivers, road users, and transported goods
Delivery drivers face harsh working conditions. Without the proper ergonomic considerations and safety precautions, they risk injury, strain, and serious accidents from frequent heavy lifting, repetitive movements and driver fatigue. Not only is this dangerous for drivers, but for pedestrians, and other road users too.
Constant vibration, noise, and road congestion can take a toll on comfort and general morale, which can lead to burnout. With a growing sector and over 40,000 vacancies in logistics roles, it is more important than ever to innovate with comfort and safety in mind.
High Customer Expectations
Modern customers expect real-time tracking, ethical practices, and fast delivery times. Many expect same-day or even same-hour delivery, putting extra operational stress and time pressure on businesses.
With increasingly saturated markets and public reviews, customer satisfaction is more important than ever. To retain your customers’ trust and protect your reputation, predictable delivery times and services are essential.
Last mile delivery in city centres and to end customers
To address these obstacles and concerns, Renault Trucks has developed a suite of adapted solutions.
Turn the last mile green
Reduce your carbon footprint with the help of Renault Trucks’ powerful selection of 100% electric vehicles. The E-Tech D range, and E-Tech Master and Trafic vans provide environmentally friendly solutions to suit every last-mile delivery need, with zero carbon emissions and minimal noise.
For larger payloads, the Renault Trucks E-tech D and D-wide offer all the strength and efficiency of the Renault Trucks you’ve trusted for decades, plus Low-Emission Zone access. They support up to 26 tonnes and can be fully charged in a matter of hours.
To minimise traffic congestion, our Renault Trucks E-Tech Master and Trafic vans can navigate city streets with ease.

Discover our products
Work smarter. Work safer.
Reduce workplace accidents and improve working conditions with the cutting-edge Deliver Assist system. Designed to fully automate loading and unloading, the system revolutionises the delivery process. With geolocation technology and an electric carousel, the correct container is positioned at the rear of the truck as it approaches a delivery point and is carefully unloaded on arrival. This reduces stationary road time, boosts productivity by 30%, and eliminates manual handling risks for drivers.
On top of this, the electric fleet vehicles are optimised for comfort and safety, featuring ergonomic designs, equipped with cameras, radars, easy sliding doors, and quiet operations.
Get with the times
By embracing modern technology, you can exceed demanding client expectations and stand out from your competitors. While solutions like the Driver Assist system streamline the delivery process for quicker deliveries, our digital tracking system allows your fleet managers and your customers to access accurate real-time updates directly from their device or ordering system. Clients can anticipate reliable arrival times to prepare for delivery, so you can keep your promises and their trust.

Renault Trucks: pioneer in urban logistics solutions
With over 4 decades of leading expertise in the trucks industry, Renault Trucks has further positioned itself as a pioneer in sustainable urban logistics thanks to its commitment to decarbonising transit, streamlining safety features, and developing performance-enhancing innovation.
In addition to its connected systems, Deliver Assist technology, and the E-Tech vehicle range, Renault Trucks introduces yet another innovative solution to the urban logistics landscape. Developed in partnership with GEODIS and 16 other collaborators, “Oxygen” is a 16-tonne 100% electric freight truck designed specifically for urban logistics settings. It has a lowered cab, enhanced visibility, 360° cameras and is equipped with top-of-the-line safety features - setting new standards for productivity, efficiency and eco-consciousness on the road.
Its sleek and ergonomic design gives it the appearance of a much smaller truck and gives us all a glimpse into the future of sustainable urban transport.
Oxygen already has prototypes operating in Lyon and Paris, with a newly refrigerated version recently launched in Amsterdam to satisfy the city’s 2025 zero-emission regulations.
Don’t hesitate to get in touch with your dealer to get more information or contact our experts.